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Privacy Policy

Last updated: 22 March 2026. This policy explains what information we collect, how we use it, and your rights in relation to it.

1. Who We Are

ProGo Consultancy Services LLP ("ProGo", "we", "us", or "our") is a software development and consultancy firm registered in Kolkata, India. We provide PHP, Magento, Laravel, WooCommerce, OpenCart, and mobile app development services to clients primarily in Australia, the United Kingdom, Canada, and the United States.

If you have any questions about this policy, contact us at info@progoconsultancyservices.com.

2. Information We Collect

We only collect information that you voluntarily provide to us. This includes:

  • Contact form submissions — your name, email address, country, service of interest, and the message you write describing your project.
  • Direct communications — emails or other correspondence you initiate with us.

We do not use website tracking cookies, advertising pixels, or analytics services on this website. We do not collect any information automatically beyond what your browser sends to any web server (e.g. IP address in server logs).

3. How We Use Your Information

Information you provide through the contact form is used solely to:

  • Respond to your enquiry and discuss your project requirements.
  • Send you a proposal, quote, or follow-up communication related to your request.

We will never use your information for unsolicited marketing, sell it to third parties, or share it with anyone outside of ProGo without your explicit consent.

4. How We Store Your Information

Contact form submissions are delivered directly to our team email inbox via PHP's mail() function. We do not store form submissions in a database on this website.

Email correspondence is stored in our business email system and retained for as long as necessary to manage the client relationship, or as required by applicable law. We use industry-standard security practices to protect stored correspondence.

5. Session Cookies

This website uses a single, short-lived PHP session cookie (PHPSESSID) exclusively to display success or error messages after you submit the contact form. This cookie:

  • Contains no personal information.
  • Expires when you close your browser.
  • Is not used for tracking, advertising, or analytics.

6. Third-Party Services

This website loads fonts from Google Fonts (fonts.googleapis.com). When your browser downloads these fonts, Google may receive your IP address in accordance with Google's Privacy Policy. No other third-party scripts, trackers, or services are loaded by this website.

7. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Access — request a copy of the personal information we hold about you.
  • Correction — ask us to correct inaccurate or incomplete information.
  • Deletion — request that we delete your personal information where we have no legal obligation to retain it.
  • Objection — object to our use of your personal data.

To exercise any of these rights, email us at info@progoconsultancyservices.com and we will respond within 30 days.

8. Data Transfers

ProGo is based in India. If you contact us from Australia, the UK, Canada, or elsewhere, your information will be transferred to and processed in India. By submitting the contact form or emailing us, you acknowledge this transfer. We take reasonable steps to ensure your data is treated securely in accordance with this policy.

9. Children's Privacy

Our website and services are directed at businesses and professionals. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. The "Last updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please reach out:

Have questions about your data?

Reach out directly — we'll respond within one business day.

Email Us Directly Contact Form